Terms + Conditions

Website T&Cs

Welcome to The Dash - Health Hub website. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern www.thedashhub.com.au’s relationship with you in relation to your use of this website. Do not continue to use The Dash - Health Hub website if you do not agree to take all the terms and conditions stated on this page.

Attendance Policy

You will note that at The Dash we have an Attendance Policy, not a cancellation policy. This is because when appointments are scheduled an agreement is made between the client and clinician that the clinician will make that time available for their client and the client (or client’s caregiver) will make that time available for their therapy. Please remember that your clinician will spend time and resources preparing for your session, so frequent cancellations and rescheduling of appointments can have a profound impact.

In booking your / your child’s appointment you are committing yourself and your clinician to put that time aside for you.

Please only book your / your child’s appointment if you know you can attend, e.g., please check your work schedule prior to booking.

We understand that ‘life happens’ and issues may arise that prevent you from attending in person. In those circumstances we are pleased to change your appointment to a Telehealth video or telephone session.

We require you provide 2 business days’ notice if you are unable to attend for any reason. The Dash’s business days are Monday-Saturday. We have voicemail if calling on a Sunday. Please be aware, if you change your appointment (i.e., cancel or reschedule) with less than 2 business days’ notice, or miss your appointment e.g., forget to attend, you will be required to pay part or full fee for that session as outlined below:

o Less than 1 Business Day = Full session fee

o 1 Business Day = 50% session fee

o 2 Business Days = No charge. Though we strongly encourage you to commit to your booked appointments, and not wait for the reminder text to change your appointment.

For example, if you change your Monday appointment on a Sunday (non-business day) or same day, you will incur a 100% non-attendance fee. If you change your Monday appointment on a Saturday, you will incur a 50% non-attendance fee. If you change your Monday appointment on a Friday, you will not incur a fee.

Medicare and Private Health Rebates do not apply to missed appointments. Your session fee will be debited to your nominated credit card where held, or we will email you an invoice to pay online, or over the phone via our reception team.

Please note, the Appointment Reminder text message / email is a courtesy message only and should not be depended on to remind you of your appointment.

Amendment of Terms

The following terminology applies to these Terms and Conditions, Privacy Statement and Disclaimer Notice and all Agreements: "Client", "You" and "Your" refers to you, the person logging onto this website and compliant to the Company’s terms and conditions. "The Company", "Ourselves", "We", "Our" and "Us", refers to our Company, KDM Family Pty Ltd trading as The Dash - Health Hub. "Party", "Parties", or "Us", refers to both the Client and ourselves. All terms refer to the offer, acceptance and consideration of payment necessary to undertake the process of our assistance to the Client in the most appropriate manner for the express purpose of meeting the Client’s needs in respect of provision of the Company’s stated services, in accordance with and subject to, prevailing law of Australia. Any use of the above terminology or other words in the singular, plural, capitalization and/or he/she or they, are taken as interchangeable and therefore as referring to same. We reserve the right to change, modify, add or remove portions of these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes.

Cookies

We employ the use of cookies. By accessing The Dash - Health Hub, you agreed to use cookies in agreement with the KDM Family Pty Ltd TA The Dash - Health Hub's Privacy Policy. Most interactive websites use cookies to let us retrieve the user’s details for each visit. Cookies are used by our website to enable the functionality of certain areas to make it easier for people visiting our website. Some of our affiliate/advertising partners may also use cookies.

License

Unless otherwise stated, KDM Family Pty Ltd TA The Dash - Health Hub and/or its licensors own the intellectual property rights for all material on The Dash - Health Hub. All intellectual property rights are reserved. You may access this from The Dash - Health Hub for your own personal use subjected to restrictions set in these terms and conditions. You must not:

Republish material from The Dash - Health Hub
Sell, rent or sub-license material from The Dash - Health Hub
Reproduce, duplicate or copy material from The Dash - Health Hub
Redistribute content from The Dash - Health Hub

You acknowledge your agreement by entering the website. This Agreement shall begin on the date hereof.

Parts of this website may offer an opportunity for users to post and exchange opinions and information in certain areas of the website. KDM Family Pty Ltd TA The Dash - Health Hub does not filter, edit, publish or review Comments prior to their presence on the website. Comments do not reflect the views and opinions of KDM Family Pty Ltd TA The Dash - Health Hub, its agents and/or affiliates. Comments reflect the views and opinions of the person who post their views and opinions. To the extent permitted by applicable laws, KDM Family Pty Ltd TA The Dash - Health Hub shall not be liable for the Comments or for any liability, damages or expenses caused and/or suffered as a result of any use of and/or posting of and/or appearance of the Comments on this website.

KDM Family Pty Ltd TA The Dash - Health Hub reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;
The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;
The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy
The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant KDM Family Pty Ltd TA The Dash - Health Hub a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;
Search engines;
News organisations;
Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and
System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

These organisations may link to our home page, to publications or to other Website information so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products and/or services; and (c) fits within the context of the linking party’s site. We may consider and approve other link requests from the following types of organizations:

commonly-known consumer and/or business information sources;
dot.com community sites;
associations or other groups representing charities;
online directory distributors;
internet portals;
accounting, law and consulting firms; and
educational institutions and trade associations.

We will approve link requests from these organizations if we decide that: (a) the link would not make us look unfavourably to ourselves or to our accredited businesses; (b) the organization does not have any negative records with us; (c) the benefit to us from the visibility of the hyperlink compensates the absence of KDM Family Pty Ltd TA The Dash - Health Hub; and (d) the link is in the context of general resource information.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

If you are one of the organizations listed in paragraph 2 above and are interested in linking to our website, you must inform us by sending an e-mail to KDM Family Pty Ltd TA The Dash - Health Hub via admin@thedashhub.com.au. Please include your name, your organisation name, contact information as well as the URL of your site, a list of any URLs from which you intend to link to our Website, and a list of the URLs on our site to which you would like to link. We will respond in a reasonable time frame.

Approved organisations may hyperlink to our Website as follows:

By use of our corporate name; or
By use of the uniform resource locator being linked to; or
By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

No use of KDM Family Pty Ltd TA The Dash - Health Hub's logo or other artwork will be allowed for linking absent a trademark license agreement. iFramesWithout prior approval and written permission, you may not create frames around our Webpages that alter in any way the visual presentation or appearance of our Website.

Content Liability

We shall not be hold responsible for any content that appears on your Website. You agree to protect and defend us against all claims that is rising on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amen these terms and conditions and it’s linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us any moment. We will consider requests to remove links but we are not obligated to or so or to respond to you directly. We do not ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;
limit or exclude our or your liability for fraud or fraudulent misrepresentation;
limit any of our or your liabilities in any way that is not permitted under applicable law; or
exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Please read our Privacy Policy.

Terms + Conditions

Website T&Cs

Attendance Policy

In booking your / your child’s appointment you are committing yourself and your clinician to put that time aside for you.

Please only book your / your child’s appointment if you know you can attend, e.g., please check your work schedule prior to booking.

We understand that ‘life happens’ and issues may arise that prevent you from attending in person. In those circumstances we are pleased to change your appointment to a Telehealth video or telephone session.

o Less than 1 Business Day = Full session fee

o 1 Business Day = 50% session fee

o 2 Business Days = No charge. Though we strongly encourage you to commit to your booked appointments, and not wait for the reminder text to change your appointment.

Medicare and Private Health Rebates do not apply to missed appointments. Your session fee will be debited to your nominated credit card where held, or we will email you an invoice to pay online, or over the phone via our reception team.

Please note, the Appointment Reminder text message / email is a courtesy message only and should not be depended on to remind you of your appointment.

Amendment of Terms

Cookies

License

Republish material from The Dash - Health Hub

Sell, rent or sub-license material from The Dash - Health Hub

Reproduce, duplicate or copy material from The Dash - Health Hub

Redistribute content from The Dash - Health Hub

You acknowledge your agreement by entering the website. This Agreement shall begin on the date hereof.

KDM Family Pty Ltd TA The Dash - Health Hub reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions. You warrant and represent that:

You are entitled to post the Comments on our website and have all necessary licenses and consents to do so;

The Comments do not invade any intellectual property right, including without limitation copyright, patent or trademark of any third party;

The Comments do not contain any defamatory, libelous, offensive, indecent or otherwise unlawful material which is an invasion of privacy

The Comments will not be used to solicit or promote business or custom or present commercial activities or unlawful activity.

You hereby grant KDM Family Pty Ltd TA The Dash - Health Hub a non-exclusive license to use, reproduce, edit and authorize others to use, reproduce and edit any of your Comments in any and all forms, formats or media.

Hyperlinking to our Content

The following organizations may link to our Website without prior written approval:

Government agencies;

Search engines;

News organisations;

Online directory distributors may link to our Website in the same manner as they hyperlink to the Websites of other listed businesses; and

System wide Accredited Businesses except soliciting non-profit organizations, charity shopping malls, and charity fundraising groups which may not hyperlink to our Web site.

commonly-known consumer and/or business information sources;

dot.com community sites;

associations or other groups representing charities;

online directory distributors;

internet portals;

accounting, law and consulting firms; and

educational institutions and trade associations.

These organizations may link to our home page so long as the link: (a) is not in any way deceptive; (b) does not falsely imply sponsorship, endorsement or approval of the linking party and its products or services; and (c) fits within the context of the linking party’s site.

Approved organisations may hyperlink to our Website as follows:

By use of our corporate name; or

By use of the uniform resource locator being linked to; or

By use of any other description of our Website being linked to that makes sense within the context and format of content on the linking party’s site.

Content Liability

Reservation of Rights

Removal of links from our website

Disclaimer

To the maximum extent permitted by applicable law, we exclude all representations, warranties and conditions relating to our website and the use of this website. Nothing in this disclaimer will:

limit or exclude our or your liability for death or personal injury;

limit or exclude our or your liability for fraud or fraudulent misrepresentation;

limit any of our or your liabilities in any way that is not permitted under applicable law; or

exclude any of our or your liabilities that may not be excluded under applicable law.

The limitations and prohibitions of liability set in this Section and elsewhere in this disclaimer: (a) are subject to the preceding paragraph; and (b) govern all liabilities arising under the disclaimer, including liabilities arising in contract, in tort and for breach of statutory duty.

As long as the website and the information and services on the website are provided free of charge, we will not be liable for any loss or damage of any nature.

Please read our Privacy Policy.

KDM Family Pty Ltd TA The Dash - Health Hub reserves the right to monitor all Comments and to remove any Comments which can be considered inappropriate, offensive or causes breach of these Terms and Conditions.
You warrant and represent that: